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5 stars so far but it will depend on if I stop seeing bugs. The person who came to do the service was friendly, on time, and followed instructions to shut off lights when he left.

David was friendly and knowledgeable. He explained everything well and gave great tips to manage our ant issues.

Excellent customer service and attention to details. They got my rat situation under control

Sophia was prompt, professional & friendly! Would recommend.

David arrived on time, was thorough in his services, investigating the whole situation, describing all aspects of the job and what we should expect. He advised us of precautions we should take once he treated the yellow jacket nest as to how the bees would respond/react immediately and going forward. David was personable and very pleasant, easy to deal with. If the opportunity arises I would gladly recommend his services. Thank you, David. ~Ginnie~

Super great! Very professional and knowledgeable!

Crown & Shield are a cut above the rest! They’re responsive, informative, and always on time! Aurora is wonderful to work with and I recently had a great experience with one of their Service team members, Sophia. She assisted me with a concerned resident with wasps gathering on their patio. She was able to educate the resident on the treatment products, timing & full plan of treatment, and environmental impacts/safety for her animals. Sophia and the Crown team are great! Highly recommend!

I have been using Crown and Shield for almost 10 years after getting a severe ant invasion in my kitchen. In those 10 years I have only ever had an ant invasion once and they came out and sorted it out the next day. Definitely recommend them.

This is a great company comprised of people that are true professionals and, equally important, really good people. The current ownership purchased the operation approximately 3 years ago. We had been a longtime customer prior, and the new folks, headed up by Chris and Aurora, have taken a good company and made it that much better. Great work, very fair pricing, and ALWAYS responsive when you need them. I’d give them 6 stars if it were an option.

I had a great experience with Crown and Shield. It started with David who was an excellent inspector and determined that there was a constructional defect which led to sizable openings into my crawlspace. He also identified claw marks and the high likelihood that small animals were getting into my crawlspace. i’m a follow up visit Brandon installed a one-way door which would prevent any animal from returning once they left to seek food and water. Ultimately David, Brandon, and Jordan returned to clean out my entire crawlspace.

David was awesome. Really tried his best to help me through seeing mouse in my kitchen!!! Thanks David for dealing with my fear of rodents🤗🤗. Problem solved. Thank you.

Sophia is excellent and understands our needs. She’s been there for us at a moments notice. Great service