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Crown & Shield are a cut above the rest! They’re responsive, informative, and always on time! Aurora is wonderful to work with and I recently had a great experience with one of their Service team members, Sophia. She assisted me with a concerned resident with wasps gathering on their patio. She was able to educate the resident on the treatment products, timing & full plan of treatment, and environmental impacts/safety for her animals. Sophia and the Crown team are great! Highly recommend!

An absolutely wonderful company to work with, and Petaluma local. From the team in house scheduling to the technicians that service your home, all are incredibly nice, very responsive, help, and so professional. The only choice when taking care of your home.

David was friendly and knowledgeable. He explained everything well and gave great tips to manage our ant issues.

Dave was professional, very knowledgeable, pleasant to work with… and efficient.

All Crown & Shield staff, the folks at the main office and the technicians who come to our home, are very professional, knowledgeable, friendly, and thorough. They're almost always able to squeeze us in for last minute or same day appointments if a new issue comes up. They tolerate my endless questions, charge a fair price, share helpful tips and best practices, and (most importantly!) have helped clear up the pest issues in our house -- ants and mice. Special shoutouts and thanks go to Peter, David, Aurora, and Stephania in particular.

These people, and especially Brandon, are fantastic! Thorough, professional, knowledgeable. I totally recommend and would not use anyone else!

We have used Crown and Shield for many years and have always had great service. Sophia is thorough, communicative and knowledgeable.

I had a great experience with Crown and Shield. It started with David who was an excellent inspector and determined that there was a constructional defect which led to sizable openings into my crawlspace. He also identified claw marks and the high likelihood that small animals were getting into my crawlspace. i’m a follow up visit Brandon installed a one-way door which would prevent any animal from returning once they left to seek food and water. Ultimately David, Brandon, and Jordan returned to clean out my entire crawlspace.

The technician was on time, explained everything thoroughly, and was respectful of my home. He was also conscious of my dog and was sure to tell me to avoid letting her in the yard for 2.5 hours while the treatment dries.

Crown and Shield has helped to get my Spring cleaning off to an excellent start. Jordan arrived on time, was pleasant and clear about where and what he would be spraying. :)

I contacted Crown and Shield to get a second opinion on an inspection report for a proper We were purchasing. They promptly came out and performed a second inspection at no charge and provided an inspection report.

They’re quote for the work was lower than the initial inspection quotes, including the fumigation, and they’re work was top notch. Branden who performed both the inspection and dod the work was very professional and addressed all of our questions.

I would highly recommend Crown and Shield.

David from Crown and Shield did a great job when servicing the house! He was thorough and professional plus he provided good information on best practices. Highly recommend. Thank you!