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I was impressed with Chris on-site and Aurora back at the office. Scheduling was quick, the inspection was thorough, and while we thankfully do not appear to have termites, Chris had several recommendations to harden our home. I have used three other Sonoma County based inspectors over the last 6 years and Chris was the only one willing to go into an attic and within reason take a closer look. Previous inspectors would just stand on a ladder for 30 seconds and call it good. I'd definitely use them again. The price was fair and about what you'd expect to pay in terms of going rate.

Brandon and Patrick were great. They were friend, efficient and thorough.

We would have no hesitation to refer them to others with a pest problem.

David from Crown and Shield did a great job when servicing the house! He was thorough and professional plus he provided good information on best practices. Highly recommend. Thank you!

Sophia is wonderful! She’s personable, friendly, and communicative. She does a great job and I appreciate all of her hard work.

An absolutely wonderful company to work with, and Petaluma local. From the team in house scheduling to the technicians that service your home, all are incredibly nice, very responsive, help, and so professional. The only choice when taking care of your home.

Answered all my questions and were very helpful. Looking forward to working with them. Patrick was very nice and walked me through everything.

David is knowledgeable, very interactive and helpful. He helped us set up an appropriate plan right away.

David arrived on time, was thorough in his services, investigating the whole situation, describing all aspects of the job and what we should expect. He advised us of precautions we should take once he treated the yellow jacket nest as to how the bees would respond/react immediately and going forward. David was personable and very pleasant, easy to deal with. If the opportunity arises I would gladly recommend his services. Thank you, David. ~Ginnie~

Crown & Shield are a cut above the rest! They’re responsive, informative, and always on time! Aurora is wonderful to work with and I recently had a great experience with one of their Service team members, Sophia. She assisted me with a concerned resident with wasps gathering on their patio. She was able to educate the resident on the treatment products, timing & full plan of treatment, and environmental impacts/safety for her animals. Sophia and the Crown team are great! Highly recommend!

We have used Crown and Shield for many years and have always had great service. Sophia is thorough, communicative and knowledgeable.

We have used Crown and Shield for a number of years now for rats. They have always been dependable and do a great job for us. We like supporting local businesses whenever we can.

I really enjoyed talking with Pat. He took care of business and was very professional! I’ve been using Crown and Shield for years and have never been disappointed!