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This is a great company comprised of people that are true professionals and, equally important, really good people. The current ownership purchased the operation approximately 3 years ago. We had been a longtime customer prior, and the new folks, headed up by Chris and Aurora, have taken a good company and made it that much better. Great work, very fair pricing, and ALWAYS responsive when you need them. I’d give them 6 stars if it were an option.

I was impressed with Chris on-site and Aurora back at the office. Scheduling was quick, the inspection was thorough, and while we thankfully do not appear to have termites, Chris had several recommendations to harden our home. I have used three other Sonoma County based inspectors over the last 6 years and Chris was the only one willing to go into an attic and within reason take a closer look. Previous inspectors would just stand on a ladder for 30 seconds and call it good. I'd definitely use them again. The price was fair and about what you'd expect to pay in terms of going rate.

David was awesome. Really tried his best to help me through seeing mouse in my kitchen!!! Thanks David for dealing with my fear of rodents🤗🤗. Problem solved. Thank you.

Very polite and professional technician. Listened to my concerns and handled all my requests. So happy to continue with a monthly service. Will recommend to friends.

It was clean and they're friendly.

Dependable service and good communication

Brandon was great! Punctual, professional, and did a great job. Price was very reasonable.

Brandon and Patrick were great. They were friend, efficient and thorough.

We would have no hesitation to refer them to others with a pest problem.

They have provided great care for the last 16 years

David came to our home today to his usual maintainance of voles & spray around the house. I like that Crown & Shield use pet-friendly sprays since we have a dog. I asked David today if he could spray inside our garage since I am making 1/2 of our garage into a place to watch movies. It was Not on his schedule to do this extra work. He was very professional & kind about the request.

David is knowledgeable, very interactive and helpful. He helped us set up an appropriate plan right away.

All Crown & Shield staff, the folks at the main office and the technicians who come to our home, are very professional, knowledgeable, friendly, and thorough. They're almost always able to squeeze us in for last minute or same day appointments if a new issue comes up. They tolerate my endless questions, charge a fair price, share helpful tips and best practices, and (most importantly!) have helped clear up the pest issues in our house -- ants and mice. Special shoutouts and thanks go to Peter, David, Aurora, and Stephania in particular.