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David from Crown & Shield was great! He came out to treat my apartment kitchen for ants, he was very thorough and knowledgeable.

So far so good. I’ve just had the second indoor treatment for ants. the technician, Sophia, is very knowledgeable, showed me what she was doing, and made some recommendations for patching areas once the ants are gone.

Crown and Shield was absolutely outstanding from squeezing me in on a Friday afternoon to the Technician Brandin's arriving on schedule, being friendly, courteous, explaining everything he was going to do and successfully treating and eliminating the pests. He followed up the next day to confirm that the treatment was successful! And all at a very fair price!

Dependable service and good communication

All Crown & Shield staff, the folks at the main office and the technicians who come to our home, are very professional, knowledgeable, friendly, and thorough. They're almost always able to squeeze us in for last minute or same day appointments if a new issue comes up. They tolerate my endless questions, charge a fair price, share helpful tips and best practices, and (most importantly!) have helped clear up the pest issues in our house -- ants and mice. Special shoutouts and thanks go to Peter, David, Aurora, and Stephania in particular.

David was terrific! Explained everything he was doing and presented treatment options clearly. Extremely respectful of my home and pet. Will definitely recommend this company to others with pest issues.

Knowledgeable about the ant problem and helpful communication about the procedure.

Crown and Shield has helped to get my Spring cleaning off to an excellent start. Jordan arrived on time, was pleasant and clear about where and what he would be spraying. :)

An absolutely wonderful company to work with, and Petaluma local. From the team in house scheduling to the technicians that service your home, all are incredibly nice, very responsive, help, and so professional. The only choice when taking care of your home.

David arrived on time, was thorough in his services, investigating the whole situation, describing all aspects of the job and what we should expect. He advised us of precautions we should take once he treated the yellow jacket nest as to how the bees would respond/react immediately and going forward. David was personable and very pleasant, easy to deal with. If the opportunity arises I would gladly recommend his services. Thank you, David. ~Ginnie~

Excellent customer service and attention to details. They got my rat situation under control

Sophia was efficient, respectful of the property, informative, and just all around nice.