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Crown & Shield Pest Solutions has another happy customer. I had never had to call for a rodent inspection before, and the team at C&S made the end-to-end experience outstanding. Super responsive to set-up my first appointment. I recommend folks select the inspection plus trap setting option.

Dependable service and good communication

David came the same day as an urgent request after raccoons had broken into a vent and spent the night (very rambunctiously) in my walls. He was very knowledgeable about what needed to be done to secure the one-way door and help future issues. He even saved a gopher snake on the property that had caught itself in netting. Thank you, David!

Sophia was efficient, respectful of the property, informative, and just all around nice.

Service man was very knowledgeable and efficient!

Would recommend 👍

An absolutely wonderful company to work with, and Petaluma local. From the team in house scheduling to the technicians that service your home, all are incredibly nice, very responsive, help, and so professional. The only choice when taking care of your home.

David is an awesome technician. He educated me on where the ants could be living and breeding, and showed me where and how to look for the little critters. I will be using this service quarterly to keep the ants at bay. I highly recommend David, he was kind, and respectful in my home and of my time.

David is knowledgeable, very interactive and helpful. He helped us set up an appropriate plan right away.

5 stars so far but it will depend on if I stop seeing bugs. The person who came to do the service was friendly, on time, and followed instructions to shut off lights when he left.

Very polite and professional technician. Listened to my concerns and handled all my requests. So happy to continue with a monthly service. Will recommend to friends.

Crown & Shield are a cut above the rest! They’re responsive, informative, and always on time! Aurora is wonderful to work with and I recently had a great experience with one of their Service team members, Sophia. She assisted me with a concerned resident with wasps gathering on their patio. She was able to educate the resident on the treatment products, timing & full plan of treatment, and environmental impacts/safety for her animals. Sophia and the Crown team are great! Highly recommend!

All Crown & Shield staff, the folks at the main office and the technicians who come to our home, are very professional, knowledgeable, friendly, and thorough. They're almost always able to squeeze us in for last minute or same day appointments if a new issue comes up. They tolerate my endless questions, charge a fair price, share helpful tips and best practices, and (most importantly!) have helped clear up the pest issues in our house -- ants and mice. Special shoutouts and thanks go to Peter, David, Aurora, and Stephania in particular.