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Answered all my questions and were very helpful. Looking forward to working with them. Patrick was very nice and walked me through everything.

Crown & Shield are a cut above the rest! They’re responsive, informative, and always on time! Aurora is wonderful to work with and I recently had a great experience with one of their Service team members, Sophia. She assisted me with a concerned resident with wasps gathering on their patio. She was able to educate the resident on the treatment products, timing & full plan of treatment, and environmental impacts/safety for her animals. Sophia and the Crown team are great! Highly recommend!

We had a good experience with our visit. David helped us understand what was causing the problem and what we can do to rid our garage of rats. I would definitely call them again.

All Crown & Shield staff, the folks at the main office and the technicians who come to our home, are very professional, knowledgeable, friendly, and thorough. They're almost always able to squeeze us in for last minute or same day appointments if a new issue comes up. They tolerate my endless questions, charge a fair price, share helpful tips and best practices, and (most importantly!) have helped clear up the pest issues in our house -- ants and mice. Special shoutouts and thanks go to Peter, David, Aurora, and Stephania in particular.

Sophia was efficient, respectful of the property, informative, and just all around nice.

Very polite and professional technician. Listened to my concerns and handled all my requests. So happy to continue with a monthly service. Will recommend to friends.

Brandon and Aurora were wonderful to work with and great at communicating with me. Pat M

I was impressed with Chris on-site and Aurora back at the office. Scheduling was quick, the inspection was thorough, and while we thankfully do not appear to have termites, Chris had several recommendations to harden our home. I have used three other Sonoma County based inspectors over the last 6 years and Chris was the only one willing to go into an attic and within reason take a closer look. Previous inspectors would just stand on a ladder for 30 seconds and call it good. I'd definitely use them again. The price was fair and about what you'd expect to pay in terms of going rate.

Adrian was prompt, friendly and respectful of the small space he was working in. I highly recommend Crown and Shield.

I really enjoyed talking with Pat. He took care of business and was very professional! I’ve been using Crown and Shield for years and have never been disappointed!

David is knowledgeable, very interactive and helpful. He helped us set up an appropriate plan right away.

An absolutely wonderful company to work with, and Petaluma local. From the team in house scheduling to the technicians that service your home, all are incredibly nice, very responsive, help, and so professional. The only choice when taking care of your home.