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David was friendly and knowledgeable. He explained everything well and gave great tips to manage our ant issues.

David arrived on time, was thorough in his services, investigating the whole situation, describing all aspects of the job and what we should expect. He advised us of precautions we should take once he treated the yellow jacket nest as to how the bees would respond/react immediately and going forward. David was personable and very pleasant, easy to deal with. If the opportunity arises I would gladly recommend his services. Thank you, David. ~Ginnie~

I asked for help with rats under my mobile home, which on one occasion had gotten into the house. Brandon and the technician team set traps for the rats but none were stupid enough to get caught. The team blocked the underside of my house with cement and rocks to prevent rodent entry. About three weeks later, one rat was found in a trap. Brandon noticed that there were a few places missed on the blocking procedure and scheduled more exterior work. After that, he set more traps. He returned today and found no more rats in traps. Apparently, the rat battle has been won by the humans.

Sophia was efficient, respectful of the property, informative, and just all around nice.

I was impressed with Chris on-site and Aurora back at the office. Scheduling was quick, the inspection was thorough, and while we thankfully do not appear to have termites, Chris had several recommendations to harden our home. I have used three other Sonoma County based inspectors over the last 6 years and Chris was the only one willing to go into an attic and within reason take a closer look. Previous inspectors would just stand on a ladder for 30 seconds and call it good. I'd definitely use them again. The price was fair and about what you'd expect to pay in terms of going rate.

I really enjoyed talking with Pat. He took care of business and was very professional! I’ve been using Crown and Shield for years and have never been disappointed!

Sophia is wonderful! She’s personable, friendly, and communicative. She does a great job and I appreciate all of her hard work.

We have used Crown and Shield for many years and have always had great service. Sophia is thorough, communicative and knowledgeable.

Dependable service and good communication

5 stars so far but it will depend on if I stop seeing bugs. The person who came to do the service was friendly, on time, and followed instructions to shut off lights when he left.

We have used Crown and Shield for a number of years now for rats. They have always been dependable and do a great job for us. We like supporting local businesses whenever we can.

An absolutely wonderful company to work with, and Petaluma local. From the team in house scheduling to the technicians that service your home, all are incredibly nice, very responsive, help, and so professional. The only choice when taking care of your home.