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David was terrific! Explained everything he was doing and presented treatment options clearly. Extremely respectful of my home and pet. Will definitely recommend this company to others with pest issues.

Answered all my questions and were very helpful. Looking forward to working with them. Patrick was very nice and walked me through everything.

Sophia was prompt, professional & friendly! Would recommend.

They were fast and thorough.

Excellent customer service and attention to details. They got my rat situation under control

I was impressed with Chris on-site and Aurora back at the office. Scheduling was quick, the inspection was thorough, and while we thankfully do not appear to have termites, Chris had several recommendations to harden our home. I have used three other Sonoma County based inspectors over the last 6 years and Chris was the only one willing to go into an attic and within reason take a closer look. Previous inspectors would just stand on a ladder for 30 seconds and call it good. I'd definitely use them again. The price was fair and about what you'd expect to pay in terms of going rate.

They are fantastic every time they come. They always make sure to check in to make sure no one has the dogs out in the backyard so they can’t escape on us which we greatly appreciate. Very friendly and do a great job

David was friendly and knowledgeable. He explained everything well and gave great tips to manage our ant issues.

Outstanding service performed by David. Very knowledgeable--provided valuable recommendations regarding rodent abatement. High praise for Crown & Shield and its professional team.

It was clean and they're friendly.

David from Crown & Shield was great! He came out to treat my apartment kitchen for ants, he was very thorough and knowledgeable.

Crown & Shield are a cut above the rest! They’re responsive, informative, and always on time! Aurora is wonderful to work with and I recently had a great experience with one of their Service team members, Sophia. She assisted me with a concerned resident with wasps gathering on their patio. She was able to educate the resident on the treatment products, timing & full plan of treatment, and environmental impacts/safety for her animals. Sophia and the Crown team are great! Highly recommend!