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An absolutely wonderful company to work with, and Petaluma local. From the team in house scheduling to the technicians that service your home, all are incredibly nice, very responsive, help, and so professional. The only choice when taking care of your home.

This is a great company comprised of people that are true professionals and, equally important, really good people. The current ownership purchased the operation approximately 3 years ago. We had been a longtime customer prior, and the new folks, headed up by Chris and Aurora, have taken a good company and made it that much better. Great work, very fair pricing, and ALWAYS responsive when you need them. I’d give them 6 stars if it were an option.

David is an awesome technician. He educated me on where the ants could be living and breeding, and showed me where and how to look for the little critters. I will be using this service quarterly to keep the ants at bay. I highly recommend David, he was kind, and respectful in my home and of my time.

I really enjoyed talking with Pat. He took care of business and was very professional! I’ve been using Crown and Shield for years and have never been disappointed!

Crown & Shield are a cut above the rest! They’re responsive, informative, and always on time! Aurora is wonderful to work with and I recently had a great experience with one of their Service team members, Sophia. She assisted me with a concerned resident with wasps gathering on their patio. She was able to educate the resident on the treatment products, timing & full plan of treatment, and environmental impacts/safety for her animals. Sophia and the Crown team are great! Highly recommend!

Super great! Very professional and knowledgeable!

Brandon was great! Punctual, professional, and did a great job. Price was very reasonable.

David came the same day as an urgent request after raccoons had broken into a vent and spent the night (very rambunctiously) in my walls. He was very knowledgeable about what needed to be done to secure the one-way door and help future issues. He even saved a gopher snake on the property that had caught itself in netting. Thank you, David!

I had a great experience with Crown and Shield. It started with David who was an excellent inspector and determined that there was a constructional defect which led to sizable openings into my crawlspace. He also identified claw marks and the high likelihood that small animals were getting into my crawlspace. i’m a follow up visit Brandon installed a one-way door which would prevent any animal from returning once they left to seek food and water. Ultimately David, Brandon, and Jordan returned to clean out my entire crawlspace.

We had a good experience with our visit. David helped us understand what was causing the problem and what we can do to rid our garage of rats. I would definitely call them again.

Answered all my questions and were very helpful. Looking forward to working with them. Patrick was very nice and walked me through everything.

We have used Crown and Shield for a number of years now for rats. They have always been dependable and do a great job for us. We like supporting local businesses whenever we can.