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Pat is THE BEST pest control technician we have ever had the pleasure of working with. He comes out all the time and is ALWAYS eager to help out and it’s such a wonderful addition to our team here at Sun House Senior Apartments, a PEP Housing property. I’m very sorry to have not written this review sooner, Pat is awesome.

David came to our home today to his usual maintainance of voles & spray around the house. I like that Crown & Shield use pet-friendly sprays since we have a dog. I asked David today if he could spray inside our garage since I am making 1/2 of our garage into a place to watch movies. It was Not on his schedule to do this extra work. He was very professional & kind about the request.

David was terrific! Explained everything he was doing and presented treatment options clearly. Extremely respectful of my home and pet. Will definitely recommend this company to others with pest issues.

Crown & Shield are a cut above the rest! They’re responsive, informative, and always on time! Aurora is wonderful to work with and I recently had a great experience with one of their Service team members, Sophia. She assisted me with a concerned resident with wasps gathering on their patio. She was able to educate the resident on the treatment products, timing & full plan of treatment, and environmental impacts/safety for her animals. Sophia and the Crown team are great! Highly recommend!

So far so good. I’ve just had the second indoor treatment for ants. the technician, Sophia, is very knowledgeable, showed me what she was doing, and made some recommendations for patching areas once the ants are gone.

Sophia is wonderful! She’s personable, friendly, and communicative. She does a great job and I appreciate all of her hard work.

I was impressed with Chris on-site and Aurora back at the office. Scheduling was quick, the inspection was thorough, and while we thankfully do not appear to have termites, Chris had several recommendations to harden our home. I have used three other Sonoma County based inspectors over the last 6 years and Chris was the only one willing to go into an attic and within reason take a closer look. Previous inspectors would just stand on a ladder for 30 seconds and call it good. I'd definitely use them again. The price was fair and about what you'd expect to pay in terms of going rate.

David from Crown and Shield did a great job when servicing the house! He was thorough and professional plus he provided good information on best practices. Highly recommend. Thank you!

Excellent customer service and attention to details. They got my rat situation under control

An absolutely wonderful company to work with, and Petaluma local. From the team in house scheduling to the technicians that service your home, all are incredibly nice, very responsive, help, and so professional. The only choice when taking care of your home.

David was awesome. Really tried his best to help me through seeing mouse in my kitchen!!! Thanks David for dealing with my fear of rodents🤗🤗. Problem solved. Thank you.

They have provided great care for the last 16 years