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Excellent customer service and attention to details. They got my rat situation under control

All staff are extremely professional and courteous.

Great service

Victor was very thorough with a great attitude.

Brandon and Aurora were wonderful to work with and great at communicating with me. Pat M

We have used Crown and Shield previously. Our tech was Victor who did a fantastic job finding the many site the ants were setting up nests. Very professional…we signed up for bi-monthly service.

All Crown & Shield staff, the folks at the main office and the technicians who come to our home, are very professional, knowledgeable, friendly, and thorough. They're almost always able to squeeze us in for last minute or same day appointments if a new issue comes up. They tolerate my endless questions, charge a fair price, share helpful tips and best practices, and (most importantly!) have helped clear up the pest issues in our house -- ants and mice. Special shoutouts and thanks go to Peter, David, Aurora, and Stephania in particular.

This is a great company comprised of people that are true professionals and, equally important, really good people. The current ownership purchased the operation approximately 3 years ago. We had been a longtime customer prior, and the new folks, headed up by Chris and Aurora, have taken a good company and made it that much better. Great work, very fair pricing, and ALWAYS responsive when you need them. I’d give them 6 stars if it were an option.

Our technician was extremely professional and friendly. They were also very quick examined our entire house from roof, attic, underneath, and all the way around in less then an hour all while setting traps and not once waking my son from his nap. Was extremely happy with our decision to use them.

I was impressed with Chris on-site and Aurora back at the office. Scheduling was quick, the inspection was thorough, and while we thankfully do not appear to have termites, Chris had several recommendations to harden our home. I have used three other Sonoma County based inspectors over the last 6 years and Chris was the only one willing to go into an attic and within reason take a closer look. Previous inspectors would just stand on a ladder for 30 seconds and call it good. I'd definitely use them again. The price was fair and about what you'd expect to pay in terms of going rate.

Dependable service and good communication

Knowledgeable about the ant problem and helpful communication about the procedure.

They were fast and thorough.