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We had a good experience with our visit. David helped us understand what was causing the problem and what we can do to rid our garage of rats. I would definitely call them again.

I asked for help with rats under my mobile home, which on one occasion had gotten into the house. Brandon and the technician team set traps for the rats but none were stupid enough to get caught. The team blocked the underside of my house with cement and rocks to prevent rodent entry. About three weeks later, one rat was found in a trap. Brandon noticed that there were a few places missed on the blocking procedure and scheduled more exterior work. After that, he set more traps. He returned today and found no more rats in traps. Apparently, the rat battle has been won by the humans.

Sophia was prompt, professional & friendly! Would recommend.

Today 6/6/24 was my 1st experience with Crown and Shield. I did not disappoint. To the contrary Sophia ( our Technician) was professional, thorough, efficient, and above all very engaging with a beautiful smile. Not to mention a very hard working individual. I will insist on Sophia for future follow up visits. If the 1st service is any indication,... I'm glad I chose C and S. 5 stars

An absolutely wonderful company to work with, and Petaluma local. From the team in house scheduling to the technicians that service your home, all are incredibly nice, very responsive, help, and so professional. The only choice when taking care of your home.

Sophia is wonderful! She’s personable, friendly, and communicative. She does a great job and I appreciate all of her hard work.

Prompt, reliable, courteous, and responsive.

I was impressed with Chris on-site and Aurora back at the office. Scheduling was quick, the inspection was thorough, and while we thankfully do not appear to have termites, Chris had several recommendations to harden our home. I have used three other Sonoma County based inspectors over the last 6 years and Chris was the only one willing to go into an attic and within reason take a closer look. Previous inspectors would just stand on a ladder for 30 seconds and call it good. I'd definitely use them again. The price was fair and about what you'd expect to pay in terms of going rate.

Brandon and Aurora were wonderful to work with and great at communicating with me. Pat M

The technician was on time, explained everything thoroughly, and was respectful of my home. He was also conscious of my dog and was sure to tell me to avoid letting her in the yard for 2.5 hours while the treatment dries.

David from Crown & Shield was great! He came out to treat my apartment kitchen for ants, he was very thorough and knowledgeable.

Crown and Shield was absolutely outstanding from squeezing me in on a Friday afternoon to the Technician Brandin's arriving on schedule, being friendly, courteous, explaining everything he was going to do and successfully treating and eliminating the pests. He followed up the next day to confirm that the treatment was successful! And all at a very fair price!