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Today 6/6/24 was my 1st experience with Crown and Shield. I did not disappoint. To the contrary Sophia ( our Technician) was professional, thorough, efficient, and above all very engaging with a beautiful smile. Not to mention a very hard working individual. I will insist on Sophia for future follow up visits. If the 1st service is any indication,... I'm glad I chose C and S. 5 stars

These people, and especially Brandon, are fantastic! Thorough, professional, knowledgeable. I totally recommend and would not use anyone else!

David from Crown & Shield was great! He came out to treat my apartment kitchen for ants, he was very thorough and knowledgeable.

All Crown & Shield staff, the folks at the main office and the technicians who come to our home, are very professional, knowledgeable, friendly, and thorough. They're almost always able to squeeze us in for last minute or same day appointments if a new issue comes up. They tolerate my endless questions, charge a fair price, share helpful tips and best practices, and (most importantly!) have helped clear up the pest issues in our house -- ants and mice. Special shoutouts and thanks go to Peter, David, Aurora, and Stephania in particular.

Crown and Shield has helped to get my Spring cleaning off to an excellent start. Jordan arrived on time, was pleasant and clear about where and what he would be spraying. :)

An absolutely wonderful company to work with, and Petaluma local. From the team in house scheduling to the technicians that service your home, all are incredibly nice, very responsive, help, and so professional. The only choice when taking care of your home.

Brandon and Aurora were wonderful to work with and great at communicating with me. Pat M

Being a Realtor it’s important to have reliable inspectors with quick turn around times. Crown and Shield has always exceeded my expectations.

I asked for help with rats under my mobile home, which on one occasion had gotten into the house. Brandon and the technician team set traps for the rats but none were stupid enough to get caught. The team blocked the underside of my house with cement and rocks to prevent rodent entry. About three weeks later, one rat was found in a trap. Brandon noticed that there were a few places missed on the blocking procedure and scheduled more exterior work. After that, he set more traps. He returned today and found no more rats in traps. Apparently, the rat battle has been won by the humans.

Pat is THE BEST pest control technician we have ever had the pleasure of working with. He comes out all the time and is ALWAYS eager to help out and it’s such a wonderful addition to our team here at Sun House Senior Apartments, a PEP Housing property. I’m very sorry to have not written this review sooner, Pat is awesome.

David was our technician. Wow he knows more than I would ever want to know about pests. He was professional and friendly. He listened to my concerns and gave me great tips.

Brandon and Patrick were great. They were friend, efficient and thorough.

We would have no hesitation to refer them to others with a pest problem.