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I had a great experience with Crown and Shield. It started with David who was an excellent inspector and determined that there was a constructional defect which led to sizable openings into my crawlspace. He also identified claw marks and the high likelihood that small animals were getting into my crawlspace. i’m a follow up visit Brandon installed a one-way door which would prevent any animal from returning once they left to seek food and water. Ultimately David, Brandon, and Jordan returned to clean out my entire crawlspace.

Friendly and knowledgeable staff. Very helpful with all my questions and gave good advice. Will definitely use them in the future again if needed. Thank you to Sophia and Aurora !

David from Crown and Shield did a great job when servicing the house! He was thorough and professional plus he provided good information on best practices. Highly recommend. Thank you!

David was awesome. Really tried his best to help me through seeing mouse in my kitchen!!! Thanks David for dealing with my fear of rodents🤗🤗. Problem solved. Thank you.

An absolutely wonderful company to work with, and Petaluma local. From the team in house scheduling to the technicians that service your home, all are incredibly nice, very responsive, help, and so professional. The only choice when taking care of your home.

Scheduling was easy and efficient. Patrick arrived on time and was very professional, explaining my options and the process. He located several areas of concern and treated my property accordingly. He was courteous and friendly to boot. I will be using Crown and Shield Pest Solitons as my pest control experts.

All Crown & Shield staff, the folks at the main office and the technicians who come to our home, are very professional, knowledgeable, friendly, and thorough. They're almost always able to squeeze us in for last minute or same day appointments if a new issue comes up. They tolerate my endless questions, charge a fair price, share helpful tips and best practices, and (most importantly!) have helped clear up the pest issues in our house -- ants and mice. Special shoutouts and thanks go to Peter, David, Aurora, and Stephania in particular.

So far so good. I’ve just had the second indoor treatment for ants. the technician, Sophia, is very knowledgeable, showed me what she was doing, and made some recommendations for patching areas once the ants are gone.

Dependable service and good communication

I asked for help with rats under my mobile home, which on one occasion had gotten into the house. Brandon and the technician team set traps for the rats but none were stupid enough to get caught. The team blocked the underside of my house with cement and rocks to prevent rodent entry. About three weeks later, one rat was found in a trap. Brandon noticed that there were a few places missed on the blocking procedure and scheduled more exterior work. After that, he set more traps. He returned today and found no more rats in traps. Apparently, the rat battle has been won by the humans.

David was friendly and knowledgeable. He explained everything well and gave great tips to manage our ant issues.

We have used Crown and Shield for many years and have always had great service. Sophia is thorough, communicative and knowledgeable.