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I asked for help with rats under my mobile home, which on one occasion had gotten into the house. Brandon and the technician team set traps for the rats but none were stupid enough to get caught. The team blocked the underside of my house with cement and rocks to prevent rodent entry. About three weeks later, one rat was found in a trap. Brandon noticed that there were a few places missed on the blocking procedure and scheduled more exterior work. After that, he set more traps. He returned today and found no more rats in traps. Apparently, the rat battle has been won by the humans.

I was impressed with Chris on-site and Aurora back at the office. Scheduling was quick, the inspection was thorough, and while we thankfully do not appear to have termites, Chris had several recommendations to harden our home. I have used three other Sonoma County based inspectors over the last 6 years and Chris was the only one willing to go into an attic and within reason take a closer look. Previous inspectors would just stand on a ladder for 30 seconds and call it good. I'd definitely use them again. The price was fair and about what you'd expect to pay in terms of going rate.

An absolutely wonderful company to work with, and Petaluma local. From the team in house scheduling to the technicians that service your home, all are incredibly nice, very responsive, help, and so professional. The only choice when taking care of your home.

It was clean and they're friendly.

Brandon and Patrick were great. They were friend, efficient and thorough.

We would have no hesitation to refer them to others with a pest problem.

Sophia is excellent and understands our needs. She’s been there for us at a moments notice. Great service

They are fantastic every time they come. They always make sure to check in to make sure no one has the dogs out in the backyard so they can’t escape on us which we greatly appreciate. Very friendly and do a great job

David is knowledgeable, very interactive and helpful. He helped us set up an appropriate plan right away.

David was awesome. Really tried his best to help me through seeing mouse in my kitchen!!! Thanks David for dealing with my fear of rodents🤗🤗. Problem solved. Thank you.

David came to our home today to his usual maintainance of voles & spray around the house. I like that Crown & Shield use pet-friendly sprays since we have a dog. I asked David today if he could spray inside our garage since I am making 1/2 of our garage into a place to watch movies. It was Not on his schedule to do this extra work. He was very professional & kind about the request.

Dependable service and good communication

Crown and Shield was absolutely outstanding from squeezing me in on a Friday afternoon to the Technician Brandin's arriving on schedule, being friendly, courteous, explaining everything he was going to do and successfully treating and eliminating the pests. He followed up the next day to confirm that the treatment was successful! And all at a very fair price!