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This is a great company comprised of people that are true professionals and, equally important, really good people. The current ownership purchased the operation approximately 3 years ago. We had been a longtime customer prior, and the new folks, headed up by Chris and Aurora, have taken a good company and made it that much better. Great work, very fair pricing, and ALWAYS responsive when you need them. I’d give them 6 stars if it were an option.

Our technician was extremely professional and friendly. They were also very quick examined our entire house from roof, attic, underneath, and all the way around in less then an hour all while setting traps and not once waking my son from his nap. Was extremely happy with our decision to use them.

These people, and especially Brandon, are fantastic! Thorough, professional, knowledgeable. I totally recommend and would not use anyone else!

We had a good experience with our visit. David helped us understand what was causing the problem and what we can do to rid our garage of rats. I would definitely call them again.

I was impressed with Chris on-site and Aurora back at the office. Scheduling was quick, the inspection was thorough, and while we thankfully do not appear to have termites, Chris had several recommendations to harden our home. I have used three other Sonoma County based inspectors over the last 6 years and Chris was the only one willing to go into an attic and within reason take a closer look. Previous inspectors would just stand on a ladder for 30 seconds and call it good. I'd definitely use them again. The price was fair and about what you'd expect to pay in terms of going rate.

Answered all my questions and were very helpful. Looking forward to working with them. Patrick was very nice and walked me through everything.

Sophia is excellent and understands our needs. She’s been there for us at a moments notice. Great service

I contacted Crown and Shield to get a second opinion on an inspection report for a proper We were purchasing. They promptly came out and performed a second inspection at no charge and provided an inspection report.

They’re quote for the work was lower than the initial inspection quotes, including the fumigation, and they’re work was top notch. Branden who performed both the inspection and dod the work was very professional and addressed all of our questions.

I would highly recommend Crown and Shield.

Crown and Shield is my new preferred company for pest solutions. Everyone I spoke to made me me valued, and David made the inspection an experience enjoyable, in addition to explaining everything he was doing along the way. Such a pleasure to work with nice honest people!

David was awesome. Really tried his best to help me through seeing mouse in my kitchen!!! Thanks David for dealing with my fear of rodents🤗🤗. Problem solved. Thank you.

Crown & Shield are a cut above the rest! They’re responsive, informative, and always on time! Aurora is wonderful to work with and I recently had a great experience with one of their Service team members, Sophia. She assisted me with a concerned resident with wasps gathering on their patio. She was able to educate the resident on the treatment products, timing & full plan of treatment, and environmental impacts/safety for her animals. Sophia and the Crown team are great! Highly recommend!

Sophia was efficient, respectful of the property, informative, and just all around nice.