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Brandon and Aurora were wonderful to work with and great at communicating with me. Pat M

They were fast and thorough.

I asked for help with rats under my mobile home, which on one occasion had gotten into the house. Brandon and the technician team set traps for the rats but none were stupid enough to get caught. The team blocked the underside of my house with cement and rocks to prevent rodent entry. About three weeks later, one rat was found in a trap. Brandon noticed that there were a few places missed on the blocking procedure and scheduled more exterior work. After that, he set more traps. He returned today and found no more rats in traps. Apparently, the rat battle has been won by the humans.

Friendly, knowledgeable, and efficient! What more could you ask for?!

David from Crown and Shield did a great job when servicing the house! He was thorough and professional plus he provided good information on best practices. Highly recommend. Thank you!

So far so good. I’ve just had the second indoor treatment for ants. the technician, Sophia, is very knowledgeable, showed me what she was doing, and made some recommendations for patching areas once the ants are gone.

I had a great experience with Crown and Shield. It started with David who was an excellent inspector and determined that there was a constructional defect which led to sizable openings into my crawlspace. He also identified claw marks and the high likelihood that small animals were getting into my crawlspace. i’m a follow up visit Brandon installed a one-way door which would prevent any animal from returning once they left to seek food and water. Ultimately David, Brandon, and Jordan returned to clean out my entire crawlspace.

Always prompt, always professional and always personable. Highly recommend!

I was impressed with Chris on-site and Aurora back at the office. Scheduling was quick, the inspection was thorough, and while we thankfully do not appear to have termites, Chris had several recommendations to harden our home. I have used three other Sonoma County based inspectors over the last 6 years and Chris was the only one willing to go into an attic and within reason take a closer look. Previous inspectors would just stand on a ladder for 30 seconds and call it good. I'd definitely use them again. The price was fair and about what you'd expect to pay in terms of going rate.

Crown and Shield did a great job. Victor was very professional and informative.

Pat is THE BEST pest control technician we have ever had the pleasure of working with. He comes out all the time and is ALWAYS eager to help out and it’s such a wonderful addition to our team here at Sun House Senior Apartments, a PEP Housing property. I’m very sorry to have not written this review sooner, Pat is awesome.

Have used C&S for years and always appreciate their prompt and thorough work. Special shout out to David who showed up early and spent time with us on Ants 101! Very much appreciated!👍🙏🏼