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Crown and Shield was absolutely outstanding from squeezing me in on a Friday afternoon to the Technician Brandin's arriving on schedule, being friendly, courteous, explaining everything he was going to do and successfully treating and eliminating the pests. He followed up the next day to confirm that the treatment was successful! And all at a very fair price!

Knowledgeable about the ant problem and helpful communication about the procedure.

We had a good experience with our visit. David helped us understand what was causing the problem and what we can do to rid our garage of rats. I would definitely call them again.

All Crown & Shield staff, the folks at the main office and the technicians who come to our home, are very professional, knowledgeable, friendly, and thorough. They're almost always able to squeeze us in for last minute or same day appointments if a new issue comes up. They tolerate my endless questions, charge a fair price, share helpful tips and best practices, and (most importantly!) have helped clear up the pest issues in our house -- ants and mice. Special shoutouts and thanks go to Peter, David, Aurora, and Stephania in particular.

Answered all my questions and were very helpful. Looking forward to working with them. Patrick was very nice and walked me through everything.

David was friendly and knowledgeable. He explained everything well and gave great tips to manage our ant issues.

Dave was professional, very knowledgeable, pleasant to work with… and efficient.

Super great! Very professional and knowledgeable!

The technician was on time, explained everything thoroughly, and was respectful of my home. He was also conscious of my dog and was sure to tell me to avoid letting her in the yard for 2.5 hours while the treatment dries.

Efficient, kind, knowledgeable and non harmful chemicals.

I was impressed with Chris on-site and Aurora back at the office. Scheduling was quick, the inspection was thorough, and while we thankfully do not appear to have termites, Chris had several recommendations to harden our home. I have used three other Sonoma County based inspectors over the last 6 years and Chris was the only one willing to go into an attic and within reason take a closer look. Previous inspectors would just stand on a ladder for 30 seconds and call it good. I'd definitely use them again. The price was fair and about what you'd expect to pay in terms of going rate.

David arrived on time, was thorough in his services, investigating the whole situation, describing all aspects of the job and what we should expect. He advised us of precautions we should take once he treated the yellow jacket nest as to how the bees would respond/react immediately and going forward. David was personable and very pleasant, easy to deal with. If the opportunity arises I would gladly recommend his services. Thank you, David. ~Ginnie~