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This is a great company comprised of people that are true professionals and, equally important, really good people. The current ownership purchased the operation approximately 3 years ago. We had been a longtime customer prior, and the new folks, headed up by Chris and Aurora, have taken a good company and made it that much better. Great work, very fair pricing, and ALWAYS responsive when you need them. I’d give them 6 stars if it were an option.

David was awesome. Really tried his best to help me through seeing mouse in my kitchen!!! Thanks David for dealing with my fear of rodents🤗🤗. Problem solved. Thank you.

David was our technician. Wow he knows more than I would ever want to know about pests. He was professional and friendly. He listened to my concerns and gave me great tips.

Sophia was efficient, respectful of the property, informative, and just all around nice.

David from Crown and Shield did a great job when servicing the house! He was thorough and professional plus he provided good information on best practices. Highly recommend. Thank you!

Our technician was extremely professional and friendly. They were also very quick examined our entire house from roof, attic, underneath, and all the way around in less then an hour all while setting traps and not once waking my son from his nap. Was extremely happy with our decision to use them.

It was clean and they're friendly.

David came to our home today to his usual maintainance of voles & spray around the house. I like that Crown & Shield use pet-friendly sprays since we have a dog. I asked David today if he could spray inside our garage since I am making 1/2 of our garage into a place to watch movies. It was Not on his schedule to do this extra work. He was very professional & kind about the request.

I was impressed with Chris on-site and Aurora back at the office. Scheduling was quick, the inspection was thorough, and while we thankfully do not appear to have termites, Chris had several recommendations to harden our home. I have used three other Sonoma County based inspectors over the last 6 years and Chris was the only one willing to go into an attic and within reason take a closer look. Previous inspectors would just stand on a ladder for 30 seconds and call it good. I'd definitely use them again. The price was fair and about what you'd expect to pay in terms of going rate.

5 stars so far but it will depend on if I stop seeing bugs. The person who came to do the service was friendly, on time, and followed instructions to shut off lights when he left.

Their technician Brandon was kind, knowledgeable, and communicative. Scheduling with their office was also smooth. The wait time was as expected to get the tech to come to my home. Overall, a very positive experience with this company. Would absolutely recommend them!

Have used C&S for years and always appreciate their prompt and thorough work. Special shout out to David who showed up early and spent time with us on Ants 101! Very much appreciated!👍🙏🏼