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Prompt, reliable, courteous, and responsive.

These people, and especially Brandon, are fantastic! Thorough, professional, knowledgeable. I totally recommend and would not use anyone else!

I asked for help with rats under my mobile home, which on one occasion had gotten into the house. Brandon and the technician team set traps for the rats but none were stupid enough to get caught. The team blocked the underside of my house with cement and rocks to prevent rodent entry. About three weeks later, one rat was found in a trap. Brandon noticed that there were a few places missed on the blocking procedure and scheduled more exterior work. After that, he set more traps. He returned today and found no more rats in traps. Apparently, the rat battle has been won by the humans.

Crown and Shield was absolutely outstanding from squeezing me in on a Friday afternoon to the Technician Brandin's arriving on schedule, being friendly, courteous, explaining everything he was going to do and successfully treating and eliminating the pests. He followed up the next day to confirm that the treatment was successful! And all at a very fair price!

This company went above and beyond for me when I needed quick answers. They had fabulous communication and most importantly, prompt communication. I really appreciate their services.

Jordan came to spray for spiders and ants today and was so kind and knowledgeable! We will for sure become regular treatment customers! Thank you!

They are fantastic every time they come. They always make sure to check in to make sure no one has the dogs out in the backyard so they can’t escape on us which we greatly appreciate. Very friendly and do a great job

Victor was prompt, thorough and polite. He showed me where my ant problem was originating. I was impressed with how knowledgeable and fast the service was. Will definitely use again if I need to

David was terrific! Explained everything he was doing and presented treatment options clearly. Extremely respectful of my home and pet. Will definitely recommend this company to others with pest issues.

Answered all my questions and were very helpful. Looking forward to working with them. Patrick was very nice and walked me through everything.

Excellent customer service and attention to details. They got my rat situation under control

Crown & Shield are a cut above the rest! They’re responsive, informative, and always on time! Aurora is wonderful to work with and I recently had a great experience with one of their Service team members, Sophia. She assisted me with a concerned resident with wasps gathering on their patio. She was able to educate the resident on the treatment products, timing & full plan of treatment, and environmental impacts/safety for her animals. Sophia and the Crown team are great! Highly recommend!