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Brandon and Patrick were great. They were friend, efficient and thorough.

We would have no hesitation to refer them to others with a pest problem.

Friendly and knowledgeable staff. Very helpful with all my questions and gave good advice. Will definitely use them in the future again if needed. Thank you to Sophia and Aurora !

The technician was on time, explained everything thoroughly, and was respectful of my home. He was also conscious of my dog and was sure to tell me to avoid letting her in the yard for 2.5 hours while the treatment dries.

This is a great company comprised of people that are true professionals and, equally important, really good people. The current ownership purchased the operation approximately 3 years ago. We had been a longtime customer prior, and the new folks, headed up by Chris and Aurora, have taken a good company and made it that much better. Great work, very fair pricing, and ALWAYS responsive when you need them. I’d give them 6 stars if it were an option.

Crown and Shield was absolutely outstanding from squeezing me in on a Friday afternoon to the Technician Brandin's arriving on schedule, being friendly, courteous, explaining everything he was going to do and successfully treating and eliminating the pests. He followed up the next day to confirm that the treatment was successful! And all at a very fair price!

Scheduling was easy and efficient. Patrick arrived on time and was very professional, explaining my options and the process. He located several areas of concern and treated my property accordingly. He was courteous and friendly to boot. I will be using Crown and Shield Pest Solitons as my pest control experts.

We have used Crown and Shield for many years and have always had great service. Sophia is thorough, communicative and knowledgeable.

David was terrific. Very polite, professional and knowledgeable. He clearly explained everything he was going to do, along with pricing, and completed it quickly and efficiently. He also provided tips for preventing pest issues in the future.

I asked for help with rats under my mobile home, which on one occasion had gotten into the house. Brandon and the technician team set traps for the rats but none were stupid enough to get caught. The team blocked the underside of my house with cement and rocks to prevent rodent entry. About three weeks later, one rat was found in a trap. Brandon noticed that there were a few places missed on the blocking procedure and scheduled more exterior work. After that, he set more traps. He returned today and found no more rats in traps. Apparently, the rat battle has been won by the humans.

David is knowledgeable, very interactive and helpful. He helped us set up an appropriate plan right away.

Our technician was extremely professional and friendly. They were also very quick examined our entire house from roof, attic, underneath, and all the way around in less then an hour all while setting traps and not once waking my son from his nap. Was extremely happy with our decision to use them.

I was impressed with Chris on-site and Aurora back at the office. Scheduling was quick, the inspection was thorough, and while we thankfully do not appear to have termites, Chris had several recommendations to harden our home. I have used three other Sonoma County based inspectors over the last 6 years and Chris was the only one willing to go into an attic and within reason take a closer look. Previous inspectors would just stand on a ladder for 30 seconds and call it good. I'd definitely use them again. The price was fair and about what you'd expect to pay in terms of going rate.